Nature & Objectives
To remain competitive in nowadays fast-moving business environment, organizations require not only right strategies but also good execution. Balanced Scorecard is an effective management tool that helps organizations communicate corporate policies, clarify responsibilities of departments and transform strategic directives into Key Performance Indicators (KPIs) in different perspectives to ensure cascading of corporate strategies and systematic assessment on corporate and departmental performance. In light of that, this workshop aims to share with participants with field-proven approach for Balanced Scorecard implementation.
Workshop Outline:
- Background & Concept of Balanced Scorecard
- Financial vs. Non-financial Measures
- Four Perspectives of Performance Measurement & Their Causal Relationship
- Format and Components of Balanced Scorecard
- Setting Annual Objectives, KPIs, Quantifiable Targets and Action Plan
- Balancing Your KPI Settings
- Good vs. Bad KPIs; Result-oriented vs. Activity-based KPIs
- KPI Examples for Companies in Different Industries
- Adopting Balanced Scorecard as a Strategic Management Tool
- The Vertical and Horizontal Alignment of Corporate and Departmental KPIs
- The Reporting Format of Corporate & Departmental Performance
- Case Sharing of Successful Balanced Scorecard Implementation
Trainer: Wilson Chu, Principal Consultant of HMI Academy
Wilson is currently the Principal Consultant of HMI Academy, the Consulting Associate of the Hong Kong Baptist University and also the Chairman of Judge Panel for its Master Degree Project in Strategic Human Resources Management. He was the Consulting Associate of Poon Kam Kai Institute of Management of The University of Hong Kong, the Survey Manager (in Compensation & Benefits) at Watson Wyatt Hong Kong Limited. Wilson has extensive consulting and training experience in Performance Management, Compensation & Benefits Design, Business Process Improvement, and Talent Development, etc. Besides consultancy projects, Wilson has also been engaged in designing and conducting in-house training programs for companies of different sizes and has successfully trained up thousands of executives with management skills required for serving managerial and supervisory roles. His clients include Shiseido, Estee Lauder, Bayer HealthCare, Fila, GAP, Consulate General of Canada, MTR, China Insurance, AIA, BOCG Life, Bank of Communications, Bosch & Siemens Home Appliance, Miele, Kerry Properties, Harbour City, Moody’s, Panasonic, Hitachi, Marks & Spencer, Ocean Park, Hong Kong Express, Hong Kong Airport Services, Vtech, ASM Pacific, Takeda, HKTDC, Po Leung Kuk, etc.
Wilson holds a Master Degree in Manufacturing Engineering from Cornell University in US and a Bachelor Degree in Mechanical Engineering from the University of British Columbia in Canada. He is a certified Psychometric Tools Consultant of the Chinese Personality at Work (CPW). He is also a member of the Hong Kong Institute of Human Resource Management and Hong Kong Society for Quality.
About HMI Academy
HMI Academy is an online training platform wholly owned by HMI Limited. We provide innovative learning solutions to assist participants to enhance competency proficiencies and professional development. According to the concept of 「修身、齊家、治國、平天下」, one must first develop himself/ herself before he/ she can help the company build competitive edge in business world. In light of that, our training program is composed of different areas: Personal Effectiveness, People Management, Strategic Deployment and Strategic HR Management. With the primary focus in Hong Kong and PRC, we have worked across a wide range of industries.
