Nature & Objectives
More and more researches have shown people on average spend more than one-third of his time in communicating with others, and influencing skills has become a critical factor in nowadays business environment. ACCA Hong Kong is co-organising this workshop with HMI Consulting Limited which aims to equip participants with the necessary tactics for making the influencing outcome a success.
Contents:
- 10 Methods for Effective Communication
- Vocal vs. Verbal Communication
- The Power of Body Language
- Giving Positive and Constructive Feedback
- What is Influencing & Why It Fails
- The Influencing Process and Its Critical Success Factors
- Mingling Skills for Relationship Building
- Questioning Skills for Fact Finding
- Direct vs. Indirect Approaches for Presenting Your Argument Points
- Difference among Assertive, Non-assertive & Aggressive Behaviors
- Empathetic Listening and Responding Techniques for Building Rapport with Others
- Overcoming Objections and Reaching Consensus with Others
Language: Cantonese with English Handouts
Trainer: Mr. Wilson Chu, Principal Consultant of HMI Academy
Wilson is currently the Principal Consultant of HMI Academy, the Consulting Associate of the Hong Kong Baptist University and also the Chairman of Judge Panel for its Master Degree Project in Strategic Human Resources Management. He was the Consulting Associate of Poon Kam Kai Institute of Management of The University of Hong Kong, the Survey Manager (in Compensation & Benefits) at Watson Wyatt Hong Kong Limited. Wilson has extensive consulting and training experience in Performance Management, Compensation & Benefits Design, Business Process Improvement, and Talent Development, etc. Besides consultancy projects, Wilson has also been engaged in designing and conducting in-house training programs for companies of different sizes and has successfully trained up thousands of executives with management skills required for serving managerial and supervisory roles. His clients include Shiseido, Estee Lauder, Bayer HealthCare, Fila, GAP, Consulate General of Canada, MTR, China Insurance, AIA, BOCG Life, Bank of Communications, Bosch & Siemens Home Appliance, Miele, Kerry Properties, Harbour City, Moody’s, Panasonic, Hitachi, Marks & Spencer, Ocean Park, Hong Kong Express, Hong Kong Airport Services, Vtech, ASM Pacific, Takeda, HKTDC, Po Leung Kuk, etc.
Wilson holds a Master Degree in Manufacturing Engineering from Cornell University in US and a Bachelor Degree in Mechanical Engineering from the University of British Columbia in Canada. He is a certified Psychometric Tools Consultant of the Chinese Personality at Work (CPW). He is also a member of the Hong Kong Institute of Human Resource Management and Hong Kong Society for Quality.
About HMI Academy
HMI Academy is an online training platform wholly owned by HMI Limited. We provide innovative learning solutions to assist participants to enhance competency proficiencies and professional development. According to the concept of 「修身、齊家、治國、平天下」, one must first develop himself/ herself before he/ she can help the company build competitive edge in business world. In light of that, our training program is composed of different areas: Personal Effectiveness, People Management, Strategic Deployment and Strategic HR Management. With the primary focus in Hong Kong and PRC, we have worked across a wide range of industries.
